Retail Construction Case Study: MY SALON Suite®
Discover How We Helped MY SALON Grow Their Business
Challenge:
MY SALON Suite®, a salon, hair, style, and beauty chain, faced significant challenges with its previous contractor. The contractor provided subpar retail construction quality, causing frustration and disappointment. The project exceeded the budget and fell significantly behind schedule, impacting MY SALON’s ability to serve its customers efficiently. Another challenge involved meeting the owner’s preferences while adhering to corporate restrictions and the demands for continuity across the brand.
Solution:
Recognizing the need for a reliable and capable retail construction company, MY SALON turned to SHF’s full-service general contracting services. Impressed by our reputation and track record, they entrusted us to build their second location and expand their original store. The goal was to ensure flawless execution, strict schedule adherence, and staying within the allocated budget.
SHF proposed a comprehensive solution that involved complete tenant improvement of 6,000 square feet of gray shell. Our services included plumbing, electrical, mechanical, framing, and finishes for a 30-suite salon with community restrooms and a laundry room. Moreover, we efficiently managed the construction process while ensuring minimal disruption to the occupied areas of the master-planned complex, including a fast-food drive-thru that wrapped around the project site.
Results:
Working closely with MY SALON, SHF initiated the projects on time and diligently managed every step of the construction process. We developed a detailed project plan, incorporating the owner’s preferences, corporate restrictions, and brand continuity requirements. Our team executed the plan with meticulous planning, attention to detail, and effective communication.
Throughout the construction process, we maintained an open line of communication with the MY SALON team, ensuring their involvement in decision-making and providing regular progress updates. Our commitment to quality craftsmanship and timely project delivery resulted in successfully completing both projects on schedule and within the agreed-upon budget.
MY SALON was thrilled with the exceptional quality of our work, which exceeded their expectations. The new salon location and expanded store provided a modern and inviting space for their customers, allowing them to enhance their service offerings and elevate the overall salon experience.
As a testament to our outstanding performance, MY SALON has chosen SHF as their preferred retail construction services provider for all future projects. The successful partnership has transformed their existing locations and contributed to their business expansion plans. MY SALON now has the confidence and trust in our ability to deliver impeccable results, allowing them to focus on their core business while we take care of their construction needs.
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